Terms of Service

Welcome to STELLAQUEST ENTERPRISE LIMITED (referred to as “we,” “our,” “us”). Please read these Terms of Service (“Terms”) carefully before using our website, https://kingofmysoul.com/ (“Site”) and purchasing from our online store. By accessing or using the Site, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our Site.

1. Introduction

STELLAQUEST ENTERPRISE LIMITED operates this Site as a retailer of women’s shoes. By using the Site and making purchases, you agree to comply with these Terms, our Privacy Policy, and all applicable laws.

2. Changes to the Terms

We reserve the right to modify these Terms at any time. Any changes will be posted on this page with an updated effective date. Your continued use of the Site after such modifications signifies your acceptance of the new Terms.

3. Account Registration

To place an order, you may need to create an account. You agree to provide accurate, current, and complete information during the registration process. You are responsible for maintaining the confidentiality of your account credentials.

4. Product Information and Availability

We make every effort to ensure that product descriptions and prices on our Site are accurate. However, we do not guarantee that the information is error-free. We reserve the right to correct any inaccuracies or omissions and to update product availability at our discretion.

5. Orders and Payment

When you place an order, you agree to purchase the products in accordance with our terms and conditions. Payment for orders is required at the time of purchase. We accept payment via credit card and other available methods.

6. Shipping and Delivery

Shipping charges are calculated at checkout. We aim to process orders promptly; however, we are not responsible for delays caused by third-party shipping carriers. Delivery times vary based on location, and all shipping estimates are provided as guidelines.

7. Returns and Exchanges

We want you to be completely satisfied with your purchase. If you are not satisfied with your order, you may request a return or exchange within 30 days of receiving the product. Returned items must be unused, in original packaging, and with proof of purchase. Shipping costs for returns are the responsibility of the customer unless the product is defective or incorrect.

8. Privacy and Data Protection

We value your privacy. Please refer to our Privacy Policy for detailed information on how we collect, use, and protect your personal data.

9. Intellectual Property

All content on the Site, including but not limited to logos, text, images, and graphics, is owned by STELLAQUEST ENTERPRISE LIMITED or its licensors. You may not use, reproduce, or distribute any content from the Site without prior written permission.

10. Limitation of Liability

We are not liable for any damages arising from your use or inability to use the Site, including but not limited to indirect, incidental, or consequential damages. Our total liability for any claim related to your purchase is limited to the amount you paid for the product in question.

11. Governing Law

These Terms are governed by and construed in accordance with the laws of Hong Kong, without regard to its conflict of law principles. Any disputes arising from these Terms shall be resolved in the competent courts of Hong Kong.

12. Contact Information

If you have any questions about these Terms, please contact us at:

STELLAQUEST ENTERPRISE LIMITED
Room 602, 6th Floor, Kai Yu Commercial Building
2C Argyle Street, Mongkok, Kowloon
Hong Kong
Email: service@kingofmysoul.com